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Virtual challenge

How to verify your email address on JustRace

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Why do you need to verify email address?

Email address verification ensures your membership benefits on JustRace such as:

  • Be able to sign in a single JustRace account through various methods like Facebook, Google, Strava.
  • Use services of JustRace like booking event tickets, updating race results, etc.

To verify email address, please follow these steps:

Step 1:

Sign in https://justrace.vn/. If you do not know how to Sign in, please take a look at How to sign up and sign in JustRace

Step 2:

  • Tap “Profile” on the bottom menu.
  • Tap “Confirm”.

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Step 3:

  • Check your mailbox.
  • Find an email from support@app.justrace.vn with title “Verify your email at JustRace” or “JustRace – Verify your email for your social account”
  • Tap the “Verify your email” orange button.

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Step 4:

  • After tapping “Verify your email”, you will be re-directed to JustRace website and notified “Your email address has been verified”.
  • Tap “Confirm” to close notification.
  • Then sign in again using the same method as you did initially.

So you have successfully verified email address.

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NOTICE:

1. Do Step 3 right after Step 2

Since the verification link is only valid within a short period of time (to ensure confidentiality), you should move on to Step 3 immediately after Step 2, to avoid verification link being expired and you get an error notification.

2. When checking your mailbox

  • Also check Spam/Junk/Promotion.
  • If JustRace email falls into Spam, please move it into Primary mailbox so you can tap the “Verify” button.
  • For reference: How to create email filter.

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